Thrive Content Hub - Store Policies

At Thrive Content Hub, we strive to provide high-quality, professionally designed Canva templates for entrepreneurs, content creators, and businesses. Please review our policies below before making a purchase.

Refund & Exchange Policy

As our products are digital downloads, all sales are final and non-refundable. Once a purchase is made, you will receive instant access to the templates, so we cannot offer refunds or exchanges.

However, if you experience any issues with your download or template access, please contact us, and we will assist you as soon as possible.

License & Usage Policy

When you purchase a template from Thrive Content Hub, you receive a personal or commercial use license as per the following terms:

Allowed Uses:

Personal projects and business branding

Marketing and promotional materials

Social media content

Client work (if the final product is flattened and non-editable)

Not Allowed:

Reselling, redistributing, or sharing the templates

Claiming the designs as your own

Using the templates for resale in digital marketplaces

Providing editable access to clients or third parties

Order Processing & Access

After completing your purchase, you will receive an instant download link via email.

If you do not receive your download link within 30 minutes, check your spam/junk folder. If the issue persists, contact our support team.

Our templates are designed for Canva (Free & Pro versions). No additional software is required.

Customization & Support

All templates are fully customizable in Canva. You can change colors, fonts, images, and text to match your brand.

We provide basic support for technical issues related to downloading and accessing templates. However, we do not offer extensive customization support.

If you need custom design services, please contact us for a quote.